Terms of Service

Effective Date: May 27, 2026  |  Last Updated: May 27, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("Customer," "User," or "you") and Dewey's Pizza ("Dewey's Pizza," "we," "us," or "our"), governing your access to and use of our Website, mobile ordering platforms, and all food and beverage services we provide (collectively, the "Services"). By completing any of the following actions, you unconditionally accept these Terms:

• Accessing or browsing the Website at deweys-food.digital;
• Creating a user account on our platform;
• Placing an online, phone, or in-person order for food or beverages;
• Clicking any "I Agree," "Accept," "Place Order," or similar acknowledgment button;
• Using any feature, tool, or service offered through our Website or physical locations.

These Terms apply to all visitors, registered users, and customers, regardless of whether you create an account or complete a purchase. Your continued use of the Website after any modification to these Terms constitutes your acceptance of the revised Terms. If you are using our Services on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

You must be at least 13 years of age to use our Website. If you are under 18 years of age, you may only use our Services with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).

2. Description of Services

Dewey's Pizza is a food service business operating in the United States that provides customers with freshly prepared pizza, appetizers, salads, desserts, beverages, and related food and beverage items. Our Services include, but are not limited to:

2.1 Online Ordering

Our Website and any associated applications allow you to browse our menu, customize food items, place orders for delivery or carryout, make payments, and track the status of your orders. Online ordering is subject to item availability, operating hours, and delivery zone limitations.

2.2 Delivery Services

Dewey's Pizza may offer delivery services directly or through authorized third-party delivery partners. Delivery availability, estimated times, minimum order requirements, and delivery fees are presented at the time of checkout. Estimated delivery times are approximations only and are not guaranteed. Actual delivery times may vary due to weather conditions, traffic, order volume, or other factors outside our control.

2.3 Carryout Orders

Customers may place orders online, by phone, or in person for carryout at our participating locations. Carryout orders must be picked up within a reasonable time after the estimated ready time. Dewey's Pizza is not responsible for food quality deterioration resulting from delayed pickup by the customer.

2.4 Catering and Special Orders

We may offer catering packages and special event orders subject to availability and separate pricing agreements. Catering orders may require advance notice, a deposit, and may be subject to additional terms communicated at the time of ordering.

2.5 Loyalty and Promotional Programs

Dewey's Pizza may, at its sole discretion, offer loyalty rewards, promotional discounts, coupon codes, or special offers. These programs are subject to their own terms and conditions and may be modified, suspended, or terminated at any time without notice. Promotional offers cannot be combined unless expressly stated and may have expiration dates and other restrictions.

2.6 Third-Party Platforms

Dewey's Pizza may make its menu and ordering available through third-party delivery platforms or aggregators. Your use of those third-party platforms is governed by their respective terms of service and privacy policies, and Dewey's Pizza assumes no responsibility for transactions conducted through those platforms beyond the preparation of the food order.

3. User Accounts and Registration

To access certain features of our Website, including saved preferences, order history, and loyalty rewards, you may be required to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information during registration;
• Maintain and promptly update your account information to keep it accurate and complete;
• Keep your password secure and confidential and not share your login credentials with any third party;
• Notify us immediately at [email protected] if you suspect unauthorized access to your account;
• Accept full responsibility for all activities that occur under your account.

Dewey's Pizza reserves the right to suspend or terminate any account at its sole discretion, including if we believe the account has been used fraudulently, in violation of these Terms, or in a manner that may harm our business or other customers. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

4. User Obligations and Prohibited Activities

By using our Services, you agree to use the Website and all associated services only for lawful purposes and in a manner consistent with applicable federal, state, and local laws, including those of the United States. You expressly agree that you will NOT:

4.1 Prohibited Conduct

• Use the Website for any unlawful purpose or in violation of any federal, state, or local regulations;
• Engage in fraudulent activity, including but not limited to placing false orders, submitting fraudulent payment information, or claiming unwarranted refunds or chargebacks;
• Impersonate any person or entity or falsely represent your affiliation with any person or entity;
• Harvest, scrape, or collect data from the Website using automated tools, bots, crawlers, or data mining techniques without our express written consent;
• Transmit any unsolicited commercial communications (spam) using our platform or contact information;
• Attempt to gain unauthorized access to any portion of our systems, servers, databases, or networks;
• Introduce viruses, malware, ransomware, or any other malicious code into our systems;
• Circumvent or attempt to circumvent any security or authentication measures on the Website;
• Use our Website in any manner that could overload, damage, or impair our servers or networks;
• Post, upload, or transmit any content that is defamatory, obscene, hateful, harassing, or otherwise objectionable;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content without express written permission from Dewey's Pizza;
• Attempt to reverse-engineer, decompile, or disassemble any software used in connection with our Services;
• Resell or commercially exploit food items purchased from us for commercial redistribution without authorization;
• Engage in any activity that interferes with or disrupts the integrity or performance of our Services.

Violation of any prohibited activity may result in immediate termination of your account and access to our Services, and may subject you to civil and criminal liability under applicable law, including the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable state cybercrime statutes.

5. Payment Terms

5.1 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are inclusive of applicable sales tax where required by law. Prices are subject to change at any time without prior notice. The price of your order will be confirmed at checkout prior to your final submission of payment. Menu items and pricing available online may differ from in-store pricing at certain locations.

5.2 Accepted Payment Methods

Dewey's Pizza accepts major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other payment methods as may be indicated at checkout. We use industry-standard payment processing services that comply with PCI-DSS (Payment Card Industry Data Security Standards). By submitting payment information, you authorize us to charge the applicable amount to your designated payment method.

5.3 Order Confirmation

Submission of an order constitutes an offer to purchase. Dewey's Pizza reserves the right to refuse or cancel any order at any time for reasons including but not limited to: item unavailability, errors in product or pricing information, suspected fraudulent activity, or errors in your order. If payment has already been processed and your order is cancelled by us, we will issue a full refund to your original payment method.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once food preparation has commenced. If you are dissatisfied with your order or experience a quality issue, please contact us at [email protected] or call us within a reasonable time of receiving your order. Refunds, credits, or replacements are handled on a case-by-case basis at our sole discretion. We do not guarantee refunds for orders where the customer provided incorrect delivery information or failed to pick up a carryout order in a timely manner.

5.5 Taxes

You are responsible for all applicable taxes associated with your purchase. Sales tax rates are determined by the applicable state and local tax laws at the location of sale or delivery. Dewey's Pizza will collect and remit applicable sales taxes as required by law.

6. Intellectual Property Rights

6.1 Ownership

All content available on the Website, including but not limited to text, graphics, logos, photographs, menu designs, audio clips, video clips, digital downloads, data compilations, software, and the overall look and feel of the Website (collectively, "Content"), is the exclusive property of Dewey's Pizza or its content suppliers and is protected under applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and applicable trademark laws.

6.2 Trademarks

The name "Dewey's Pizza," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks or service marks of Dewey's Pizza. You may not use these marks without the prior written permission of Dewey's Pizza. All other names, logos, and marks are the trademarks of their respective owners.

6.3 Limited License

Subject to your compliance with these Terms, Dewey's Pizza grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial purposes of ordering food and using our Services. This license does not include the right to: (a) resell or commercially use the Website or its Content; (b) collect or use product listings, descriptions, or prices; (c) make derivative uses of the Website or its Content; (d) download, copy, or use account information for the benefit of any third party; or (e) use data mining, robots, or similar data gathering methods.

6.4 User-Generated Content

If you submit reviews, feedback, suggestions, comments, photos, or other content to us ("User Content"), you grant Dewey's Pizza a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, display, and distribute such User Content in any media. You represent and warrant that you own or control all rights in the User Content you submit and that such content does not violate these Terms or any applicable law. Dewey's Pizza reserves the right to remove any User Content at its sole discretion.

7. Food Allergen and Dietary Information

Dewey's Pizza makes reasonable efforts to provide accurate information about ingredients and common allergens (including gluten, dairy, nuts, soy, eggs, shellfish, and others) associated with our menu items. However, our food items are prepared in shared kitchen environments where cross-contact with allergens may occur. We cannot guarantee that any menu item is completely free from any specific allergen.

Caloric and nutritional information provided on the Website is approximate and based on standard recipes. Actual nutritional content may vary based on customizations, ingredient substitutions, portion sizes, and preparation methods. This information is provided for general informational purposes only and is not intended as medical or dietary advice.

8. Disclaimers

8.1 As-Is Basis

THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DEWEY'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

8.2 No Warranty of Accuracy

Dewey's Pizza does not warrant that the Website content, including menu descriptions, prices, nutritional information, or allergen data, will be accurate, complete, current, or error-free at all times. We reserve the right to correct errors or update information without prior notice.

8.3 No Warranty of Availability

Dewey's Pizza does not warrant that the Website will be available at all times, uninterrupted, secure, or free from viruses or other harmful components. We may perform scheduled or unscheduled maintenance that may temporarily make the Website unavailable.

8.4 Third-Party Links

Our Website may contain links to third-party websites for your convenience. Dewey's Pizza does not endorse, control, or assume responsibility for the content, privacy practices, or operations of any third-party websites. Your access to and use of linked third-party websites is entirely at your own risk and subject to those websites' terms and conditions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL DEWEY'S PIZZA, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES, EVEN IF DEWEY'S PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY EVENT, DEWEY'S PIZZA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO DEWEY'S PIZZA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you in their entirety. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

Nothing in these Terms shall limit or exclude Dewey's Pizza's liability for: (i) personal injury or death caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded or limited under applicable law, including consumer protection laws enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 41 et seq.).

10. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza, its owners, officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the Website or Services;
• Your violation of these Terms;
• Your violation of any applicable law, regulation, or third-party rights;
• Any User Content you submit, post, or transmit through our Website;
• Any misrepresentation made by you;
• Your negligence or willful misconduct;
• Any dispute between you and a third party arising from your use of our Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Dewey's Pizza's primary place of business is located, without regard to its conflict of law provisions.

For any disputes not subject to binding arbitration as described in Section 12 below, you and Dewey's Pizza agree to submit to the exclusive personal jurisdiction of the state and federal courts located in the applicable jurisdiction, and you waive any objection to the laying of venue of any such proceedings in such courts.

If you are a consumer residing in a specific state, you may also have rights under applicable state consumer protection laws. For example, residents of California may have additional rights under the California Consumer Privacy Act (CCPA/CPRA) and California's consumer protection statutes. These state-specific rights are not waived by these Terms.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Dewey's Pizza in writing at [email protected] and provide a written description of the dispute, the basis for your claim, and the relief you are seeking. We will attempt to resolve the dispute informally within thirty (30) days of receiving your written notice. If we are unable to reach a resolution within this period, either party may proceed with formal dispute resolution as outlined below.

12.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for disputes that qualify for small claims court, you and Dewey's Pizza agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, your use of the Website, or the Services shall be resolved exclusively through binding individual arbitration, rather than in court. The arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND DEWEY'S PIZZA EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, you and Dewey's Pizza each waive any right to a jury trial and waive any right to bring or participate in a class action lawsuit. If applicable law prohibits this class action waiver for a particular claim, that claim shall be severed from the arbitration agreement and proceed in a court of competent jurisdiction.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or other irreparable harm. You may also bring individual claims in small claims court if the claim qualifies and remains in small claims court.

13. Privacy Policy

Your privacy is important to us. Our collection, use, and sharing of your personal information is governed by our Privacy Policy, which is incorporated into and forms part of these Terms by reference. By using our Services, you acknowledge that you have read and understood our Privacy Policy. Our Privacy Policy complies with applicable federal privacy laws and, where applicable, state privacy laws including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), for California residents.

We encourage you to review our Privacy Policy available on our Website at deweys-food.digital to understand how we handle your personal data.

14. Term and Termination

14.1 Duration

These Terms shall remain in full force and effect for as long as you access or use the Website or Services. Your rights under these Terms will automatically terminate without notice if you breach any provision of these Terms.

14.2 Termination by Dewey's Pizza

Dewey's Pizza reserves the right, in its sole and absolute discretion, to suspend or terminate your access to the Website and Services at any time, with or without cause, with or without notice, and without liability to you. Reasons for termination may include, but are not limited to: violation of these Terms, suspected fraudulent activity, abusive or threatening behavior toward staff or other users, or for any business reason deemed appropriate by Dewey's Pizza.

14.3 Termination by You

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment for orders already placed or received.

14.4 Effect of Termination

Upon termination, your license to use the Website and Services will immediately cease. The following sections shall survive termination: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and any other provisions which by their nature should survive.

15. Changes to These Terms

Dewey's Pizza reserves the right to revise, modify, or replace these Terms of Service at any time at its sole discretion. When we make material changes to these Terms, we will notify you by one or more of the following methods: (a) posting the revised Terms on the Website with an updated "Last Updated" date; (b) sending an email notification to the address associated with your account; or (c) displaying a prominent notice on the Website.

Your continued use of the Website or Services after any such changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must cease using the Website and Services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

Except as otherwise permitted herein, material modifications to these Terms will not apply retroactively to claims that arose before the modification date.

16. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or contrary to any applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect as if the invalid or unenforceable provision had never been included.

17. Waiver

The failure of Dewey's Pizza to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver by Dewey's Pizza of any breach or default by you shall not be deemed a waiver of any subsequent breach or default. No waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of Dewey's Pizza.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by Dewey's Pizza on the Website, constitute the entire agreement between you and Dewey's Pizza concerning your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter herein. In the event of any conflict between these Terms and any other agreement you may have with Dewey's Pizza, these Terms shall control unless otherwise expressly agreed in writing.

19. Force Majeure

Dewey's Pizza shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government orders, labor disputes, supply chain disruptions, utility failures, civil unrest, acts of terrorism, or failures of third-party service providers. During any force majeure event, our obligations shall be suspended for the duration of the event, and we will use commercially reasonable efforts to minimize the impact on customers.

20. Assignment

You may not assign or transfer these Terms or any rights or obligations herein, whether by operation of law or otherwise, without the prior written consent of Dewey's Pizza. Any purported assignment in violation of this section shall be null and void. Dewey's Pizza may freely assign or transfer these Terms, or any rights or obligations herein, without restriction and without prior notice to you, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

21. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service or our Services, please contact us using the following information:

We will make every reasonable effort to respond to your inquiry within five (5) business days. For urgent matters related to food safety, health concerns, or order emergencies, please contact the relevant local authorities or emergency services as appropriate.